Terms & Conditions — Nova Connect SMS Program
Effective Date: March 26, 2026 • Last Updated: March 26, 2026
Program Description
Nova Connect is an AI-powered SMS messaging platform operated by NovaPix. The program delivers personalized, automated, and AI-driven SMS messages to subscribers who have expressly opted in. Message types include conversational AI interactions, transactional notifications, and engagement messages.
How to Opt In
- Keyword Opt-In: Text a designated keyword (such as DEMO) to the Nova Connect number. You will immediately receive a confirmation message containing the program name, message frequency disclosure, data rate notice, and opt-out/help instructions. Texting the keyword constitutes express written consent.
- Conversational Opt-In: When you initiate contact, Nova Connect will send a confirmation request before delivering any program messages. You must reply affirmatively to confirm consent. No messages are sent until confirmation is received.
Message Frequency
Message frequency varies based on your interactions with the platform. You may receive multiple messages per session during an active AI conversation. Transactional and notification messages are sent on an as-needed basis.
Message & Data Rates
Message and data rates may apply. Standard carrier messaging and data rates charged by your mobile carrier may apply to messages sent and received. NovaPix is not responsible for charges imposed by your carrier.
SMS Keywords
- STOP — Immediately unsubscribes you. You will receive one final confirmation and no further messages unless you re-subscribe.
- HELP — Returns support contact information and a brief program description.
- UNSTOP — Re-subscribes you after a previous opt-out. Standard terms and consent apply upon re-enrollment.
How to Opt Out
Reply STOP to any Nova Connect message at any time. You will receive a single confirmation and be immediately removed. Your opt-out record is retained to prevent re-enrollment without your express consent.
Support
Reply HELP to any Nova Connect message, or contact us:
- Website: novaconnect.novapix.com
- Email: support@novapix.com
Privacy
Your mobile phone number and message content will not be shared with third parties for marketing purposes. See our full Privacy Policy for details.
Disclaimer
Nova Connect messages are provided for informational and demonstrative purposes. NovaPix makes no warranties regarding the accuracy or completeness of any message content and is not liable for any damages arising from your use of or reliance on Nova Connect messages.
Changes to These Terms
NovaPix may modify these Terms at any time. The revised "Last Updated" date will reflect any changes. Continued participation after changes are posted constitutes acceptance.
Contact Information
| Item | Details |
|---|---|
| Company | NovaPix |
| Program Name | Nova Connect |
| Website | novaconnect.novapix.com |
| Support Email | support@novapix.com |
| Privacy Policy | Privacy Policy |
| Opt-Out | Reply STOP to any message |
| Help | Reply HELP to any message |
| Message Rates | Msg & data rates may apply |